![]() ![]() ![]() ![]() See Blocked port for troubleshooting tips. Outbound (ephemeral) ports were blocked accidentally.Firewall, IPS rules, or security groups block the heartbeat port number.In the policy editor, go to Settings > General > Number of Heartbeats that can be missed before an alert is raised and change the setting to "Unlimited". If you are using Deep Security to protect computers that sometimes get shut down, make sure the policy assigned to those computers does not raise an alert when there is a missed heartbeat. ![]()
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